The life insurance coverage trade just lately reconnected on the Affiliation of Residence Workplace Underwriters (AHOU) annual convention in Denver. After 2 years of digital conferences, it was a significantly anticipated reunion professionally and personally for a lot of.
“As we have been capable of collectively join once more with purchasers and companions, I noticed optimism and curiosity in how ExamOne and the trade are adapting to the altering market. It was additionally encouraging to see the religion our purchasers put in us. Our robust relationships have helped us each achieve success over the previous 50 years. I got here away excited and satisfied that our clients are smitten by what we’re bringing to the desk.” — Subu Ramachandran, ExamOne President
Improvements and data shared
The occasion was additionally a possibility to rejoice with a broader viewers ExamOne’s fiftieth anniversary. Improvements and milestones by the years have been spotlighted together with these current options dropped at the market:
- Textual content messagesto higher attain shoppers and enhance turnaround instances is now out there. This enables shoppers to totally work together with our examination scheduling instrument, obtain appointment reminders and confirmations, simply entry info on how you can put together for the examination by our interactive textual content message program, and obtain notification when their laboratory outcomes can be found on-line. (For collaborating corporations.)
- New information choices to assist create essentially the most full image of candidates’ danger and make the method extra handy for shoppers, just like the just lately introduced oral-health historical past indicators for all times insurance coverage underwriting., plus the inclusion of three of the highest medical laboratories sources out there by LabPiQture.
- Dashing up and simplifying workflows by leveraging EHRs to remodel APS retrieval. By decreasing particular authorizations and dependence on supplier networks and operational groups, the cumbersome course of turns into a lot sooner and client pleasant.
The data that’s shared and gained when so many gamers within the trade come collectively is invaluable. Along with panels, like “Rising Underwriting Instruments” that ExamOne’s Strategic Account Government Beth Thrasher moderated with Knowledge Specialist Marnie Vieselmeyer, there have been academic periods and networking occasions all through the convention.
“Most of the panels and periods allowed attendees to get a number of views and perception on how they’ll efficiently make the most of instruments and expertise into their workflows. It’s an awesome alternative to be taught extra about our purchasers and the way we will assist them now and be higher companions sooner or later. – Beth Thrasher, ExamOne Strategic Account Government and 2022 AHOU program committee member
New and established connections
The convention was a reunion for a lot of; nevertheless, it was thrilling to see new faces who’re bringing power to the trade.
“My favourite factor concerning the convention was seeing purchasers, pals, and companions nose to nose. It’s necessary that our purchasers understand how dedicated we’re to them. Chances are you’ll be a long-standing shopper, model new, or not even doing enterprise with us but, however we carry the identical experience and dedication to every buyer expertise. And naturally, a handshake (or hug) on the finish of a enterprise dialog is priceless in solidifying relationships.” – Betsy Sears, Senior Vice President Laboratory Operations
“I anticipated my very first AHOU to be all enterprise. There have been some lengthy days, but it surely was extraordinarily rewarding and fulfilling. Assembly individuals within the trade, with the ability to curate what periods I discovered most helpful to attend, and the emphasis on collaboration amongst my ExamOne friends and trade companions made my first AHOU such a memorable expertise. I realized a lot and I made some pals that I do know shall be lifelong.” – Heather Haslam, Senior Underwriter and 2023 AHOU program committee member
Shifting the trade ahead
Being collectively as an trade for the primary time in a very long time was a motive to rejoice. And the learnings gained, and the connections made and renewed are necessary in protecting the trade transferring ahead. Since 1972, ExamOne and our insurer purchasers have helped defend greater than 100 million individuals and their family members. We’re pleased with our partnerships up to now, current and sooner or later.