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Celigo Makes use of SAP Litmos Coaching to Improve Product Adoption and Speed up ROI


We’re all the time glad to advertise buyer successes right here at SAP Litmos and this newest story is a robust one, particularly in case you’re seeking to be taught extra about integration with Salesforce and customized integration(s) through an API.

However earlier than we go additional, along with this weblog (which is a shortened model of the complete story), you are able to do any of the next for much more data and insights:

Please meet Celigo, SAP Litmos buyer and SAP associate

Celigo is the main enterprise-wide Integration Platform as a Service (iPaaS) supplier for the mid-market. Named a G2 Greatest Software program for 2021, Celigo permits breakaway progress, managed value administration, and superior buyer experiences by guaranteeing that each course of – at any stage of the group – could be automated in probably the most optimum method. Celigo’s mission is to make automation so simple as attainable by enabling anybody within the enterprise to construct or deploy integrations.

Earlier than having an on-demand international studying answer, Celigo’s inside assets have been at capability attempting to satisfy the coaching calls for of their international customers. Subject material consultants spent hours instructing all customers the ins-and-outs of their product. Celigo noticed a chance to automate and scale operations with the assistance of an LMS like SAP Litmos Coaching.

As an integration firm, Celigo was excited to seek out an LMS that had open APIs, in addition to customary and customizable fields for integration builds. This permits Celigo to make use of their very own integration platform to leverage knowledge from SAP Litmos Coaching, combination that knowledge with intel from different options, automate data sharing, and push that knowledge throughout a number of methods.

Integrating SAP Litmos and Salesforce

Leveraging the Salesforce package deal, Celigo was capable of instantly get key analytics and knowledge they wanted to begin sharing learner engagement throughout the totally different methods. Moreover, Celigo has been capable of complement the prebuilt, out-of-the-box answer supplied by SAP Litmos with 20+ customized integrations to automate key actions.

For instance, companions routinely obtain an electronic mail through Salesforce with a direct hyperlink to their distinctive certification and an attachment with a digital badge as soon as they go an examination. Additionally, as soon as a contract receives remaining approval, clients are routinely assigned their prerequisite and studying programs through the combination. This has enhanced the client’s expertise by offering fast and frictionless entry to their onboarding coaching programs which permits them to kickstart their implementation course of. Since Celigo has a big suite of product choices, the combination between SAP Litmos Coaching and Salesforce eradicated any attainable errors that would have been made as a result of handbook work that was concerned with enrolling customers into programs.

The facility of customized LMS integrations

Along with Salesforce, Celigo has been capable of leverage SAP Litmos’ open APIs to construct out customized integrations into their CRM instrument, which has saved 40+ hours of handbook work per week. Additionally they estimated a price financial savings of $1.8M within the first 18-months based mostly on what number of stay coaching assets weren’t wanted as a result of on-demand coaching the College offered to their international person base. Additionally, by creatively utilizing SAP Litmos knowledge, they’ve helped floor leads for the gross sales staff and offered their Buyer Success staff with actionable insights right into a buyer’s onboarding and implementation progress.

Celigo famous that in addition they selected SAP Litmos Coaching as their answer due to the reporting, analytics, and gamification (badging and certificates). Along with the entire options they cherished, they expressed {that a} huge issue was how superb their SAP Litmos Account Govt was to work with!

Larger international answer adoption and ROI

Intending to extend product adoption and speed up ROI by offering on-demand studying content material out there globally, Celigo makes their college out there to all workers, prospects, clients, and companions. With greater than 2,000  energetic international month-to-month customers and 4 core directors, the staff at Celigo makes use of a lot of the SAP Litmos Coaching options out there to them to assist meet their targets.

Celigo cited spectacular statistics of their first yr utilizing SAP Litmos Coaching, proving the worth of automating their studying processes. The training staff launched SAP Litmos Coaching in April 2020 and by finish of that yr, they noticed 13k+ programs and 1300+ certifications achieved. By the tip of Q1 2022, they’d already achieved 63K+ programs and 6500+ certifications. As of now, they  have 1600+ energetic programs and 115+ Studying Paths for consumption.

Along with creating a whole bunch of their very own proprietary programs and content material items, Celigo College additionally permits all learners to make the most of the SAP Litmos Coaching Content material off-the-shelf programs.

Please learn the complete success story right here or watch a fast video overview. There’s additionally a downloadable PDF out there so that you can see and/or share in a pleasant, formatted model.




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